Center for Conflict Resolution


Facilitation Articles

Facilitation Articles


Mediators Green Pledge

(10/19/20)John Sturrock

Promoting the Mediators Green Pledge is now the purpose of a new WoMACC site. It seems to be one way to commit to our future. I invite you to sign up to the Green Pledge and to promote it to those you know and work with.

Because Mediators Deserve a Personality Test Too

(10/18/20)Clare Fowler

This is a personality test, just for those in the dispute resolution field. Because mediators deserve a personality test too.

The Singapore Convention and the JAMS/SCMC Joint Mediation Panel

(10/16/20)Gary Birnberg, Ranse Howell

This article discusses new opportunities for cross-border mediation, collaboration and dialogue.

A Transformative Mediator Intervening in a Commercial Would-Be Dispute

(10/16/20)Dan Simon

On September 15th, 2020 IDI, the International Distribution Institute organized a webinar focused on possible solutions for re-starting distribution and retail/franchising relationships which have suffered difficulties during lock- down, and which are still suffering difficulties in order to adapt to the restrictive measures imposed by the COVID pandemic.

Evaluating Mediation’s Future

(10/16/20)Beth Graham

In her journal article, Professor Archerd advocates for using facilitative techniques to distinguish mediation from other alternative dispute resolution mechanisms.

Mediating Conflict in the Time of Covid-19

(10/16/20)Vicki Assegued

This article addresses internal and external skills for mediators to use during this time of Covid-19, to raise awareness of internal biases, and shift those biases in order to skillfully mediate for our clients.

Mediation in Dollars and Sense

(10/16/20)Ehsan Ali, Alnoor Maherali

Conflicts impose many concealed costs in businesses, which can compound over time and damage an organization’s bottom line. While a manager or business leader may be uninterested in the good feelings that mediation can generate, they should care about mediation as a highly effective tool for improving their organization’s conflict resolution structure - and balance sheet.

Envisioning Online Dispute Resolution (ODR) for Internet Service Provider Outages

(10/15/20)Josh Srago

Before the pandemic, losing your internet connectivity was frustrating; now, losing connectivity can truly be detrimental to your health and safety. This article proposes a new model for redress where independent ombudspersons help consumers get fair redress for lost connections, enabling equitable outcomes and leveling the playing field.

Mediated Settlement Agreements in India - To Enforce or Not ?

(10/09/20)Ved Thakur, Yash More

Article 30 of the UNCITRAL Model Law on International Commercial Arbitration encourages resolution of disputes through a settlement between parties by way of mediation.

A Beginners Guide to Mediation - If you Aren't Doing Empathy or Curiosity, You Probably Aren't Mediating ...

(10/09/20)Michael Jacobs

Learning to mediate has been likened to learning to speak another language. Personally, I think it’s more difficult than that.

Fight or Flight & Other So-So Responses to Conflict

(10/09/20)Lorraine Segal

Fight, Flight, Freeze—that what neurobiologists say are our ancestral (and current) unconscious response choices in a threatening or conflict situation.

Creating Accessible Mediation

(10/09/20)Heather Kennedy

This paper summarizes legal and ethical reasons for accessible meditations and provides a summary of how to accomplish this goal.

Why We Caucus

(10/09/20)Alnoor Maherali, Ehsan Ali

To come together, sometimes we need time apart.

October Month of Conflict Resolution Week 2: Featuring 4 Peacebuilding Think-Tanks Across the World

(10/09/20)Anupriya Kukreja

As part of our special series for Conflict Resolution Month this October, this is our second article where we have highlighted the following research institutes and think tanks across the world.

Use Silence in Facilitating

(10/02/20)Ronald S. Kraybill

What can a facilitator do with an extremely persistent person, who refuses to stop interrupting others in mediating or facilitating?

ODR in India: Opportunity, Challenges, and the Obvious

(10/02/20)Sandeep Bhalothia, Nisshant Laroia

This article will provide a brief overview of the current status of Online Dispute Resolution (ODR) in India by examining the opportunity and challenges the ODR brings and faces receptively in India.

Mediation: Movement, Business, or Racket?

(9/28/20)Ron Kelly

"Every great cause begins as a movement, becomes a business, and eventually degenerates into a racket.” Will mediation fall into this trap?

Fragility, Policing, and the Neurophysiology of Fear and Escalation

(9/28/20)Sarah Peyton

I invite those of us who are doing work in Black Lives Matter to consider the neuroscience effect of these conversations.

Conflict and Culture

(9/28/20)William Cornet

How we engage in conflict and resolve disputes depends on a range of factors.

Mediation as a Business Accelerator

(9/25/20)Orit Asnin

This article discusses how mediation can help business, an inspiring example from The Middle East.

Secrets in Plain Sight

(9/25/20)Lucia Kanter St. Amour

Secrets in Plain Sight

Employment Litigation: 3 Instances Where A Company Should Explore Mediation

(9/25/20)Rachel Gupta

A blanket “no settlement” policy may not be in the best interests of the company’s bottom line. There are three instances where companies should put aside their instinct to litigate and explore mediation.

Three Questions to Resolve Conflict

(9/18/20)Christopher Sheesley

Continually asking questions, rather than making declarations, is a core creed in my resolution work.

Mandatory Course on Mediation for Law Students in India

(9/17/20)Pitamber Yadav

Is mandatory mediation training in India too late?

Innovation in the Way Mediators and in Particular Family Mediators are Trained in England and Wales

(9/16/20)Amel Ketani

The purpose of this paper is to consider how it is possible to improve the current mediation training in England and Wales.

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