Center for Conflict Resolution


Facilitation Articles

Facilitation Articles


Can We Learn to Have More Empathy?

(6/11/21)Katherine Graham

Thursday (10 June) was Empathy Day. Schools up and down the UK are running activities around what empathy is, why we need to be able to listen and understand each other’s experience and perspective.

Face and Mediation

(6/11/21)Dan Simon

We’ve all heard the phrases “saving face” or “losing face.” How does the concept of FACE play a role in conflict?

A Lot of Common Sense and a Little Mazel Can Go a Long Way

(6/11/21)Nancy Shuger

This article illustrates how a combination of common sense and good luck can produce a positive outcome in mediation.

Being Offended is a Choice

(6/11/21)Kathleen Kauth

Taking offense at even minor things is a phenomenon that has been growing steadily over the last several decades.

Global Voices Highlight: A Path to Mediation in the Middle East

(6/11/21)Mohamad Radwan Al Omar

Mediate.com is seeking to highlight new mediators with unique paths into the field. "Most of the old generations in the Middle East witnessed arranged marriages, which escalated into disputes and conflicts afterwards due to the lack of love. This is why I spent most of my childhood mediating between family members, friends, and neighbors so they can solve their issues, and reach collaborative solutions without knowing that this can be a profession one day."

Mediation and the 4 Agreements

(6/11/21)Rafeena Bacchus

The Four Agreements is based on ancient Toltec wisdom which is said to embody the essential unity of truth and described as a way of life. I believe that if we adopt these Four Agreements they will create enough personal power to change the way we mediate and resolve conflict, leading to better and more satisfying settlements for everyone.

Changing Standards

(6/08/21)Clare Fowler

Mediate.com has been around for over 25 years! During this time we have published thousands of articles, and watched the mediation field grow in numerous unforeseen ways. We have also seen certain mediation standards change and improve.

How to Help Parties With Disabilities Without Discriminating

(6/07/21)Dan Berstein

When we perceive that someone may have a disability, it is common to think about ways to help that person. But assuming that someone needs help is paternalism, and it can be a form of discrimination.

Decline of Dialogue? Galton, Love, and Weiss on Joint Sessions, Caucuses, and the State of Mediation

(6/04/21)Eric R. Galton, Lela Love, Jerome F. Weiss

If the point of mediation is to get parties together to discuss and thereby resolve their problems, why is the distinct trend to keep the parties apart?

Mediators Like Online Mediation And Other Verifiable Facts

(6/04/21)James Claxton

This post provides an overview of some findings from an empirical study on online mediation. Nearly 500 mediators from around the world answered questions about advantages, obstacles, best practices, and settlement rates. The post provides an overview and analysis of English-language responses.

A Mediator’s Guide to Claims Reserves in the Insurance Industry

(6/04/21)David Brown

Mediators may encounter a reluctance to settle by one or both parties during the course of a mediation session, but understanding the underlying realities of each party’s position may help break logjams.

“A Community for All”

(6/01/21)Jen Reynolds

You may have seen this recent New York Times story about the failure of Marathon County, Wisconsin, to declare itself “A Community for All.”

You Might Have more in Common with Bill and Melinda Than You Think…

(6/01/21)Joy Rosenthal

Bill and Melinda Gates recently announced that they are divorcing after 27 years. Besides having to address their billions of dollars and their enormously influential foundation, this has brought attention to issues of a mature (or “gray”) divorce.

The Problem With the Label "High Conflict Divorce"

(5/28/21)Carrie Gour

It’s generally true in conflict that “it takes two to tango.” In the world of divorce, the fundamental problem with being labelled “high conflict” is how rarely both parties are dancing together.

Looking Inside the Brain: Loneliness and Conflict

(5/28/21)Penny van den berg

Loneliness is a state of being that has been highlighted over the past year because of COVID-19. What are the dimensions of loneliness and how does it affect the brain? This article will explore these questions and in doing so, provide conflict management specialists with an opportunity to reflect on their current practice and how they can best support a client who is both lonely and experiencing conflict.

How Can We Understand Everything?

(5/24/21)Cinnie Noble

Miles Davis once said, “If you understood everything I said, you’d be me.”

Imbalance of Power!

(5/24/21)Phyllis Pollack

When negotiating, think about the power dynamics at play and especially where lies the balance of power.

Virtual Hearings and Mediations Are Here to Stay

(5/24/21)Patrick Mahoney

As the COVID-19 pandemic recedes, every aspect of our pre-pandemic ways of work is under review. Simply returning to our old ways is not the answer.

Reaching the Finish Line: Using a Neutral Facilitator Can Help Lead the Path to Resolution

(5/24/21)Deirdre McCarthy Gallagher

In my 25 years of running marathons, I have learned a few critical lessons: Don’t go out too fast.

Dispute Resolution with Collaborative Law

(5/19/21)Christen Ritchey

Collaborative law is the best way for families to navigate tough transitions and here is why.

New Mediators' Guidance from Youth Conference

(5/18/21)Jonathan Rodrigues, Clare Fowler, Maria Apostolidou, Ilan David Bass, Amee Dharamshi, Melanie Koch, Nisshant Laroia, Benjamin Lutz, Gwendolyn Myers, Olivia Chisom Osuala, Lydia Ray, Sumhiya  Sallay, Jay Patrick Santiago, Salman Shaheen

This article summarizes the Young Minds, Global Voices Conference. This conference was sponsored by Mediate.com in an effort to hear from newer mediators. These 6 sessions comprised up and coming thought leaders from around the globe, forming a brain trust for how to create peace in ourselves, our community and our world.  

Managing Confrontational Behavior in Mediations

(5/10/21)Kevin Stapley

Most people who feel attacked or threatened in some way respond in a confrontational manner.

Courts Should Make Mediation Good Samaritans not Frankensteins

(5/08/21)John Lande

Using a recent California appellate decision as a jumping off point, it identifies problems with mandatory mediation and recommends that courts use good dispute system design procedures to reduce risks of creating Frankensteins – mediation that produces injustices.

The Choreography of Mediation

(5/08/21)Laurie Israel

I’ve always thought of mediation as a process more akin to art than to science.

Artificial Intelligence, ODR, The Black Swan, and ...Imaginative Cells

(5/08/21)Alberto Elisavetsky, Maria Victoria Marun

This article discusses our concerns: how it has cost us and it is difficult for human beings to understand what are the steps we have to take in order to achieve the future.

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