Center for Conflict Resolution


Facilitation Articles

Facilitation Articles


Navigating the Listening in Mediation

(8/07/20)Sarathi Susheela

“When there is a patient listener, the speaker starts listening to the speaker within the speaker.”

Online Dispute Resolution (ODR): A Viable Solution to Speed and Efficiency Issues in ADR

(8/07/20)Morenike Obi-Farinde

Disputes generally are an integral part of human interactions arising from different human transactions

Mediation During the Coronavirus: Putting Things in Perspective

(8/07/20)Kathleen Young

Learn about a cyclist's positive perspective during Covid-19. Mediation provides a place for clients to gain perspective and, eventually, resolution.

The Enugu State Multi-Door Courthouse (ESMDC)

(8/07/20)Chichi Umegbolu

The journey taken by the Lagos Multi-Door Courthouse (LMDC) from when it first started till now is a clear indication that there is a buy-in from all stakeholders and disputants that ADR through the LMDC works because of its success story -with access to justice as some literature has revealed.

Trust Must Be Earned; Trust is Fragile

(8/07/20)Larry Ray

At the heart of any dispute resolution process is Trust.

Mediation Practice in India: An Ineffective Regime

(8/06/20)Sandhya Swaminathan

The reality of mediation practice in India is in stark contrast to mediation taught in theory.

Two Words

(7/31/20)Christopher Sheesley

After helping thousands of people resolve disagreements at work, I have found that you can help people with these two words.

Seven Keys to Unlock Mediation’s Golden Age - The Introduction

(7/31/20)Michael Leathes, Nadja Alexander, Lela Love

Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s Golden Age. The objective of the Seven Keys is to encourage discussion among all stakeholders on navigating mediation’s best future.

The Dead End of Confrontation Can Be Overcome

(7/31/20)Michael Toebe

I read an article about Why Do We Become Confrontational and it intrigued me to the point it acted as a catalyst to reach out to the author to request an interview. They accepted.

How Was It?

(7/31/20)Sarah Ater

Whenever I make a presentation or moderate a session, I call the convenor or speaker afterwards and simply ask: How was it?

Substance of Negotiation in Mediation

(7/31/20)Sarathi Susheela

The article explains how mediator can facilitate disputing parties to resolve the dispute by making them understand what exactly they want. By using two case studies, the article highlights the skills used by the mediator in assisting the parties in negotiation.

1st Key-Leadership: Adopt The Edinburgh Declaration

(7/30/20)John Sturrock

At the conclusion of a recent conference, following superb presentations emphasizing the value of principled and interest-based negotiation by William Ury and Scotland’s First Minister, Nicola Sturgeon, almost 100 mediators signed the "Edinburgh Declaration," an inspirational expression of belief and commitment. The Edinburgh Declaration explains why we mediate, something that is rarely publicly expressed.

1st Key-Leadership: Establish Strong, Collaborative, Mediative Leadership

(7/30/20)Kenneth Cloke, Joan Goldsmith, Rosemary Howell, Alan Limbury, Valeri Primo-Lack

Leadership is a skill. It is something everyone does at multiple points throughout their lives, whether they consider themselves leaders or not.

The Conflict Iceberg

(7/28/20)Cinnie Noble

The metaphor of an iceberg has commonly been used as a metaphor about conflict.

Simple Magic - A haiku

(7/28/20)Daniel Dana

This is a haiku that discusses the art of dispute resolution.

Some Practical Considerations When Mediating Online!

(7/28/20)Phyllis Pollack

This article discusses the practical considerations or the do’s and don’ts of conducting a mediation online.

Feedback, Hot Buttons, and White Fragility

(7/28/20)Lorraine Segal

Being open to difficult feedback, even about racism, can help you grow.

2nd Key-Data: Develop a Negotiation Index

(7/28/20)Michael Mcilwrath

Folklore was the class at university that fundamentally altered how I view the world.

2nd Key-Data: Bring Objective Science to Mediation

(7/28/20)Ava Abramowitz, Kenneth Webb

After 47 empirical studies, the American Bar Association Dispute Resolution Section’s Task Force report, “Research on Mediator Techniques,” was perplexing.

The Delhi Pact, 1950: Negotiating to Not Wage War

(7/28/20)S Kushi

This article critically analyses the various flaws in the 6-day negotiation that took place between the Indian and Pakistani Government with respect to the Liaquat-Nehru Pact. It throws light on the fact that though this negotiation wasn't principally ethical or viable but was very much required to save the world from becoming a spectator to yet another war.

Conflict Resolution in the Time of COVID-19--Voices from Seven Continents of the World: Africa

(7/27/20)Adedoyin Rhodes-Vivour

Arbitral Community Mobilizes to Adapt to the COVID-19 Crisis through Increased Use of Electronic Proceedings

3rd Key-Education: Include Learning in Psychology & Brain Science to Enhance Mediator Practice

(7/25/20)Tim Hicks, John Sturrock

Fundamentally, mediators work with people’s psychologies and identities, their worldviews and self-views - everything that makes up what it is to be a human being.

Listening Sticks

(7/25/20)Michael Jacobs

The Listening Stick beliefs show up in mediation.

REACH the Three Components of Self-Determination

(7/25/20)Uma Ramanathan

Conflict is inherent and pulsating in every situation or aspect of life.

3rd Key - Education: Teach Mediation as a Core Subject Aligned to Real World Needs

(7/25/20)Barney Jordaan, Deborah Masucci

Mediation is rarely taught as a core subject in business schools, law schools and other professional curricula, despite the fact that an increasing number of jurisdictions now provide for some form of court sponsored mediation.

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