Center for Conflict Resolution


ODR Articles

How Can We Best Make and Maintain Quality Mediators?

(1/23/21)Jim Melamed, Forrest (Woody) Mosten

Under the leadership of Forrest (Woody) Mosten, Mediate.com's Online Mediation Training Task Force is tackling a huge issue: "How can the mediation field now and in the future best make and maintain quality mediators?

5 Zoom Lessons for Leaders

(1/08/21)George Siedel

During the pandemic, business leaders can learn from educators about overcoming the communication challenges that video conferencing platforms present.

How To Screw Up a Mediation in our Brave New World

(1/04/21)Christopher Nolland

FUBAR Zoom mediation: A Field Guide for Mediators. FUBAR = Fouled Up Beyond All Recognition

Resolving Legal Battles, One Text Message at a Time

(12/27/20)Veronica Cravener, Jessica Kavinsky

The Franklin County Municipal Court (FCMC), located in Columbus, Ohio offers online, text-message mediation. This article highlights the data from mediations completed entirely online, by text message, in one of FCMC’s mediations programs.

Navigating Cybersecurity in ADR

(12/18/20)Julian Granka Ferguson

Cybersecurity is the protection of internet-connected systems like hardware, software and data from cyber-threats and unauthorized access that can be designed to access, delete, or extort a user’s sensitive and personal data.

Legal Design and Dispute Tech: Before the Conflict

(12/04/20)Simon Boehme

Technology continues to create new conflict, and with that, find new ways to resolve that conflict.

Is There a Zoom Mediation in Your Future?

(12/01/20)Sheldon Stark

During the state of emergency, courts have been working at less than full capacity.

ODR and Virtual Mediation: High Conflict People in Online Mediation

(12/01/20)Jared Lee, Andressa Bortolin

Now that online mediation has become normalized, how have mediators handled the shift? How does in-person mediation differ from online mediation and what have mediators done to capitalize on those differences to excel in virtual mediations? What is the future of online dispute resolution (ODR) and virtual mediation? This article focuses on the aspects of dealing with High Conflict Personalities when in an online mediation process.

Let’s Settle This Online

(12/01/20)Jason Rosen

The benefits of online mediation for personal injury disputes. Much attention has been given to online mediation, in addition to other types of online dispute resolution (ODR), as it has seen widespread acceptance as of late due to restrictions on in-person gatherings. Is that acceptance forced in light of the need to keep claims moving forward with no viable alternative, or are parties finding that online mediation may, in fact, be preferable to face-to-face in some cases?

APFM, NAFCM, MBB & ACR Co-Sponsor National Mediation Policy Act!

(11/30/20)Mediate.com

The APFM, NAFCM, MBB & ACR have joined Mediate.com's groundbreaking efforts to set America on a better path by sponsoring the "National Mediation Policy Act" (NMPA). The Act declares a national policy favoring voluntary mediation over disputes being litigated, remaining unresolved or resulting in violence.

How Mediation Saved the World

(11/27/20)Jim Melamed

Greetings from the future, 10 years in the future to be exact, November 28, 2030 to be even more precise. It is Thanksgiving Day 2030, and we are here testing a previously secret joint project of Mediate.com and Zoom wherein future text and image communications, up to 10 years into the future, can now be sent and published “backward in time.”  Crazy, I know.

Online Mediation Training at Mediate University

(11/17/20)Colin Rule

One of Mediate.com’s most popular features over the last decade has been Mediate University.  From its launch with just a few courses in (2010), Mediate University has grown to a rich repository of courses from many of the leading mediation trainers in the world.

Virtual Mediation Can and Must Be Done Right

(11/12/20)Kathleen Young

Use these strategies to avoid pitfalls and make the most out of virtual mediation. Especially during Covid-19, virtual mediation can and must be facilitated with excellence.

How to Bring Civility to Political Arguments

(11/12/20)Kwame Christian

Civility, respect, understanding, and the willingness to listen. These are core conversational virtues that are universally appreciated.

Cyberweek 2020: The Online Mediation Surge and ODR

(11/09/20)Noam Ebner

In this talk, Noam Ebner discusses the migration of the mediation profession online during the COVID-19 era, and the wider impacts of this phenomenon on the ODR field and on the practice of mediation, online and in traditional mediation rooms.

Cyberweek 2020: How to Get Started with Video Mediation

(11/07/20)Clare Fowler, Colin Rule

In this Cyberweek 2020 presentation, Clare Fowler and Colin Rule review how mediators can get started with online video mediation.

Cyberweek 2020: Creating a Code of Disclosure for Online Mediators

(11/07/20)Ana Gonçalves, Daniel Rainey

This Cyberweek 2020 session describes a suggested Code of Disclosure for Online Mediators to help modernize mediation ethics as we mediate online.

Cyberweek 2020: Opening Session Interview of Jim Melamed by Ethan Katsh

(11/03/20)Jim Melamed, Ethan Katsh

The is Cyberweek 2020's Opening Session: an interview of Jim Melamed, long time CEO at Mediate.com, by Ethan Katsh on 25 years of ODR and Mediate.com.

Mediate.com Announces Task Force Executive Committee and Advisory Board to Support Online Mediation Training

(11/02/20)Forrest (Woody) Mosten, Jim Melamed

Jim Melamed, Board Chair of Mediate.com, has announced the establishment of a blue-ribbon Online Mediation Training Task Force, to be headed by Forrest R. (Woody) Mosten, to make recommendations on best practices and possibilities for both generally training mediators online and training mediators to perform online mediation. The Task Force Executive Committee and Advisory Board have now been named.

Update on Remote Mediations and the Virtual Evolution of ADR

(10/30/20)Linda Singer

During past eight months, due to the coronavirus pandemic, mediators, lawyers and clients have experienced something once inconceivable: Almost all mediations have been conducted remotely.

Cyberweek Next Week

(10/30/20)John Lande

The 22nd annual international ADR Cyberweek will run from November 1 to November 6, 2020.

Virtual Mediation; An Enhanced Process or an Ephemeral Solution?

(10/30/20)Bruce Edwards

Will the future have room for both virtual and in-person mediation? The pandemic is presenting a generational opportunity for accommodation and change.

Texting Your Way To Resolution!

(10/26/20)Phyllis Pollack

Perhaps in our lives we need to take a cue from hostage negotiators.

What Is E-Mediation?

(10/26/20)Kayla Matthews

The internet has become an indispensable business resource as more companies rely on online tools.

Bedrooms, Bookcases, or Beaches: Choosing and Organizing Your Background with Purpose

(10/26/20)David Ross

Today’s post explores how best to present yourself in a virtual mediation.

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