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ODR Articles
(7/12/21)Ranse Howell Let’s reflect on our experiences, the mistakes we made, the lessons we learned and the conflicts we resolved.
(7/08/21)Maria Jabbour So here is a proposed Protocol for online mediation; the mediator should:
(7/06/21)Jennifer Shack In a randomized controlled trial of family cases involving parents reporting high levels of intimate partner violence (IPV), parents felt safer in and were more satisfied with shuttle and videoconference mediation than litigation.
(7/06/21)Louis Chang Many have come to appreciate, even love, the ease, convenience, flexibility, time and cost savings associated with meetings, hearings, mediations, arbitrations and conferences conducted via video conferencing technologies such as Zoom, Teams and others.
(6/25/21)Eric R. Galton A funny thing happened on April 1, 2020. After over 30 years and 7,500 cases as an in person, high-touch mediator, I grudgingly became, out of necessity born by COVID-19, a virtual, online mediator.
(6/22/21)Michael Lang The term “Mentor” been commonly used to include guide, champion, teacher, supervisor. Today because we inherited many traditions of mentoring practices, we continue to use the term broadly while also attempting to give it somewhat more definition in terms of mediation and related professional practices.
(6/16/21)Kenneth Cloke As a society, we have not resolved many enduring disputes, or convinced each other, or even discussed them intelligently, but ended up instead screaming at one another, clashing violently, and being prepared to manipulate, and even jettison the entire democratic process if it doesn’t back the candidates and policies we support.
(6/16/21)Susan Guthrie The Family and Elder Committee was initially tasked with Considering the Following Questions: 1) How can family and elder mediation training be improved to embrace online mediation; and
2) How can family and elder mediation training best be offered online, for basic training, advanced training, and ongoing continuing education?
(6/15/21)Donna Silverberg At the request of Mediate.com, a small group of US-based public policy and large group mediators/mediation trainers met online during the winter/spring of 2021 to consider best practices and ideas to enhance online training and practice. This report summarizes our ideas and recommendations for ourselves, our colleagues and Mediate.com.
(6/15/21)Susan Guthrie The Online Mediation Marketing Committee considered the following issues: 1) What resources, resource center(s) and organizational support will best support the elevation, acceptance and use of online mediation training and online mediation services; 2) How can mediation providers and policy organizations best support the expansion of online mediation providers; 3) How can mediators and other professionals best support the expansion of online mediation; and 4) What are the best new opportunities for expanding the application of mediation and online mediation services?
(6/04/21)James Claxton This post provides an overview of some findings from an empirical study on online mediation. Nearly 500 mediators from around the world answered questions about advantages, obstacles, best practices, and settlement rates. The post provides an overview and analysis of English-language responses.
(6/03/21)Clare Fowler, Jonathan Rodrigues How can we best support the development of online mediation and online mediation training for youth and in our schools? This Youth and Schools 2-hour Forum builds upon the 2-day "Young Minds, Global Voices Online Conference."
(5/28/21)NAFCM In November 2020, Mediate.com approached D.G. Mawn of the National Association for Community Mediation (NAFCM) to facilitate a national think tank regarding possible support Mediate.com may wish to consider which would strengthen and broaden the impact of community mediation through on-line access. The exact charge was: Develop best-practice recommendations for Mediate.com regarding their online services so they best support the field of community mediation to embrace and offer online mediation services and utilize and benefit from basic and ongoing online mediation training.
(5/24/21)Patrick Mahoney As the COVID-19 pandemic recedes, every aspect of our pre-pandemic ways of work is under review. Simply returning to our old ways is not the answer.
(5/18/21)Forrest (Woody) Mosten, Brian Galbraith What can mediators learn from the online experience of other collaborative dispute resolution professionals? How do we best integrate online mediation with conflict & life coaching, collaborative practice and limited scope representation?
(5/17/21)Tricia Jones, Forrest (Woody) Mosten How do we best integrate online mediation and online mediation training with conflict & life coaching, collaborative practice, mentorship, clinics, simulations and video feedback?
(5/08/21)Colin Rule Join colleagues from around the world for Mediate's Forum on Standards, Ethics & New Technologies for Online Mediation. Among the featured presenters are Colin Rule, Leah Wing, Dan Rainey and Melissa Kucinski.
(5/08/21)Alberto Elisavetsky, Maria Victoria Marun This article discusses our concerns: how it has cost us and it is difficult for human beings to understand what are the steps we have to take in order to achieve the future.
(5/08/21)Adrienne Baker It’s clear that COVID-19 has catapulted Online Dispute Resolution (ODR) into the spotlight. In this universally stressful year, there is great promise for online mediation.
(5/01/21)Forrest (Woody) Mosten, Jim Melamed The second Forum of the Online Mediation Training Task Force centered on new and emerging issues of online mediation and the training of mediators online.
(4/19/21)Jim Melamed, Forrest (Woody) Mosten How do we best support the growth of mediation around the world? This Forum shared the perspectives of panelists from Nigeria, Argentina, Russia and India who compared and contrasted their experiences with online mediation and online training in developing mediation cultures.
(4/15/21)Colin Rule Mediate.com is ranked the top mediation website by Alexa in its April 14, 2021 global website rankings. In business since 1996, Mediate.com has over 25,000 searchable mediation articles, blog posts, news items and videos and hosts the most utilized mediator directory in the world.
(4/10/21)Phyllis Pollack One of the most important things a mediator must do- if not the most important- is to build trust and rapport with the parties. In pre-Covid days, this was a bit easier; the mediator could sit face to face with each party and schmooze.
(4/09/21)Carrie Gour A guide on best practices related to the collection and use mobile evidence and the software options available best suited to assist.
(3/26/21)Dakota Murphey Protecting client confidentiality is critical, not only to protect your business’ reputation but also to adhere to strict legislation around safeguarding data.
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