Center for Conflict Resolution


Mediation Ethics Articles


Mediation Ethics Articles


What Mediators Must Consider as They Work

(5/22/20)Sarah Ater

This article highlights the impact of COVID-19 on face to face mediation as social distancing is encouraged. It also discusses other instances when mediators need to stay away from the mediation process such as when they are physically tired or when they face psychological or mental issues.

Fostering Mediation in the Middle East Construction Industry

(5/22/20)Rafat Sweileh

Whilst the construction industry worldwide is plagued by disputes, construction disputes in the Middle East have two distinct characteristics.

Bold Moves

(5/08/20)Christopher Sheesley

This was conflict resolution blasphemy.

Impatience, Conflict, and Covid-19

(5/04/20)Lorraine Segal

Impatience can be a big contributor to conflict, and an obstacle to effective conflict resolution.

Using MagicEye to Teach the Art of Reframing

(4/23/20)Brendan Schutte

“I have heard of your paintings too, well enough; God has given you one face, and you make yourself another.”

Be Kind

(4/17/20)Janet Mueller

We need to keep in mind that everyone is having a tough time and treat them with kindness.

We Hear What We Want to Hear!

(3/27/20)Joy Rosenthal

"But how did you flunk the test? We studied together! I know you were prepared!”

Global Pandemics, National Borders, and Political Problem-solving

(3/13/20)Kenneth Cloke

So far, we’ve been lucky. None of the health emergencies or potential pandemics we have been through in recent years has achieved its deadliest potential.

Moving Online in Pandemic: Preamble

(3/13/20)Nancy White

The emails have been flying, phone and Zoom conversations everywhere asking “how do we move this meeting, event, workshop, whatever online in response to the novel Corona virus outbreak?”

Mediation for Insurance Claims – A Gamechanger on the Horizon

(3/13/20)K Kannan, Shantha Chellappa

An insurance contract is a contract wherein the insurer accepts insurance risk from the policyholder, by agreeing to compensate him/her on payment of a specified amount called premium, if a specified uncertain future event that adversely affects the policyholder takes place.

Watch Out for the Non-Verbal Cues!

(2/16/20)Phyllis Pollack

One of the latest blog posts from the Harvard Negotiation Project notes the importance of understanding body language in negotiations.

Self Improvement Journey

(2/14/20)Ira Glick

A core belief in many traditions holds that the human condition is "dynamic" i.e., not a "static state".

The GPC North America Report

(2/11/20) Emma-May Litchfield and Danielle Hutchinson, Resolution Resources, Australia

The International Mediation Institute is delighted to present the GPC North America Report—a comparative analysis and recommendations based on open text questions asked at GPC events in the USA and Canada.

Pacesetting in Mediation

(12/06/19)Sarah Ater

This article encourages mediators with different levels of experience to work together. It uses the analogy of pacesetters in a marathon to show how mediators can support and challenge each other leading to growth and improvement in the mediation profession

ACR Taskforce on Safety: Recommended Guidelines -- Final Part 3 in Series

(11/22/19)Stephen Kotev

The Association for Conflict Resolution (ACR) Taskforce on Safety in Alternative Dispute Resolution (ADR) has drafted the ADR Safety Planning to promote the safety of practitioners and participants in ADR processes. This is part 3 in the series--discussing what mediators can do in cases of extreme violence.

Food Demonstrator Provider to Pay $2.65 Million to Settle EEOC Disability Suit

(11/22/19)Emma Hartman

In cases where discrimination has occurred, mediation becomes trickier and sometimes it seems the only way to bring reconciliation is through a trial.

Worry About Hornets

(11/08/19)Ronald S. Kraybill

On September 11, 2019, President Trump warned about what America would do if attacked again.

Have Faith in Another’s Honesty!

(11/08/19)Phyllis Pollack

In any given mediation, I am often asked whether I think the other party is telling the “truth”, can she be “trusted”?

Mediation and the Principle of Emergence

(11/08/19)Greg Rooney

Charlie Irvine in his recent Kluwer blog (Mediation Values: Still Searching) suggested it is our values that determine what we do or say in a mediation rather than any techniques we learn as mediators.

ACR Taskforce on Safety: Recommended Guidelines -- Part 1 in Series

(11/07/19)Stephen Kotev

The Association for Conflict Resolution (ACR) Taskforce on Safety in Alternative Dispute Resolution (ADR) has drafted the ADR Safety Planning to promote the safety of practitioners and participants in ADR processes. This is part 1 in the series--discussing the ideology and process approach of the Taskforce.

Arbitration Jurisprudence Takes Strange Turn

(10/25/19)F. Peter Phillips

The twisted course of arbitration jurisprudence in New Jersey has taken yet another peculiar detour.

California’s Yolo Superior Court Launches New Online Dispute Resolution Program

(10/25/19)Nicole Wilmet

California’s Yolo County Superior Court has launched a new online dispute resolution (ODR) program to resolve debt and money due cases.

Can We Ever Deal With Unconscious Bias?

(10/25/19)Arran Heal

Having mature, self-aware conversations takes a good level of skills – what we call Conversational Intelligence.

New California Law Prohibits Pre-Dispute Employment Arbitration Agreements

(10/18/19)Andrew Garcia

California last week enacted a new law that prohibits employers from requiring job applicants, or any existing employee, to enter into pre-dispute arbitration agreements as a condition of employment.

Message Gleaned About Conflict From a Tweet

(10/11/19)Cinnie Noble

A few months ago, I posted a quote on Twitter that a colleague sent me because she thought I’d like it. And I do.

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